Purpose

It is the established policy of the Zero Gravity Solutions Inc (ZGSI) to respect and protect the right to privacy of our visitors and to be compliant with all applicable laws and best professional practices pertaining to the same.

Who we are

Our website address is: http://zerogsi.com.

What data do we collect?

We collect the data necessary to service our website users. This data includes contact information and service preferences, and other data related to the conduct of the business of Zero Gravity Solutions Inc (ZGSI).

How and why do we collect it?

Analytics

The site uses Google analytics services.

Website users who don’t want their data collected with Google Analytics can install the Google Analytics opt-out browser add-on at: https://tools.google.com/dlpage/gaoptout

Comments

When visitors contact us via the Contact form on the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.

Comply with Law

To comply with legal obligations, as part of our general business operations, and for other business administration purposes.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

View Cookies Policy >

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Forms

Contact Forms

We keep contact form submissions for a 1 year period for customer service purposes, but we do not use the information submitted through them for marketing purposes. Information gathered is used strictly for that purpose for which it was intended. We do not share the information submitted on a form with any third parties.

Marketing and Promotions

For marketing and promotional purposes, such as to send you news and newsletters, or to otherwise contact you about products or information we think may interest you, including information about third party products and services.

Prevent Misuse

Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Privacy Policy.

Provide our Services

To provide you the services we offer on the website, communicate with you about your use of the website, respond to your inquiries, provide troubleshooting, and for other customer service purposes.

Who do we share your data with?

Your data is shared with third parties who help us to analyze data, follow-up with you and provide better customer service to you including:

  • Google Analytics: https://policies.google.com/technologies/partner-sites

How Long Do We Retain Your Data?

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

While laws like the GDPR have “right to erasure,” we are not required to erase records needed for other aspects of our business such as: charges disputed by a customer, tax audition, or for other legal concerns. View Terms of Use

We keep contact form entries  and analytics records for a year.

What rights do you have over your data?

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

GDPR User Data Request

Should you wish to have data access, have data forgotten or data rectfied in comments, posts and our database, please submit a request using the form on our Contact page.

Where do we send your data?

Visitor IPs may be checked through an automated spam detection service, such as Askimet: https://automattic.com/privacy/

How do we protect your data?

Zero Gravity Solutions Inc (ZGSI) maintain both hard copy and web based data entry form as applicable to the conduct of the business of Zero Gravity Solutions Inc (ZGSI). Online form data is collected and transmitted by secure means. Online form submissions are stored in secure databases with limited access and any sensitive information is encrypted for another layer of protection. 

Users’ data is also protected by McAfee SECURE (which scans and certifies our website), AdminTools (a security component), Google Re-Captcha, and staff training in data protection.

What data breach procedures do we have in place?

We are required to report certain types of data breaches to relevant authorities within 72 hours, unless the breach is considered harmless and poses no risk to individual data. However if a breach is high-risk, then we must also inform individuals who are impacted right away.


What third parties do we receive data from?

We may receive data from:

  • Facebook Advertising when using the Facebook pixel placed on ads in Facebook and/or Instagram.
    Privacy: https://www.facebook.com/privacy/explanation
    Cookies: https://www.facebook.com/policies/cookies/
  • Google Analytics

What automated decision making and/or profiling do we do with user data?

No automated decision making occurs on this website.

Who on our team has access?

Administrators on our team have access to the information you provide us to support you.

How do you contact Zero Gravity Solutions Inc (ZGSI)?

Individuals may contact Zero Gravity Solutions Inc (ZGSI) if you have concerns about privacy. Individuals may contact Zero Gravity Solutions Inc (ZGSI) to opt-out of any or all hard copy and/or electronic correspondence not explicitly related to requests for services.

Zero Gravity Solutions Inc (ZGSI) may be contacted by mail at the following address:

Zero Gravity Solutions Inc (ZGSI)
190 NW Spanish River Blvd., Suite 101
Boca Raton, FL 33431
USA

by email at: info@zerogsi.com


Updates

Zero Gravity Solutions Inc (ZGSI) will update this policy, post notice of the changes and post the updated policy to the website.